Terms & Conditions

This website is operated by First Plumb Solutions Ltd, trading as First Plumb Solutions.

By using this website, you agree to the terms outlined below.

This website is provided for general information about our plumbing, heating and renovation services.

You agree to use this website:

• For lawful purposes only
• In a way that does not infringe the rights of others
• Without attempting to disrupt, damage or interfere with the website or its security

We reserve the right to restrict or remove access to this website if these terms are breached.

We aim to ensure all information on this website is accurate and up to date. However:

• Content is provided for general guidance only
• Services, pricing and availability may vary
• Images may be for illustrative purposes only

We do not guarantee that all information on the website is complete, accurate or current at all times.

• Submitting a contact form or calling us does not create a binding contract
• We confirm the price of a job before any work starts, and the agreed quote is the price you pay
• Any additional work that comes to light is always agreed with you before it is carried out

A formal agreement is confirmed separately before any work begins.

• All services are provided subject to availability; emergency call-outs are prioritised, and while our line is answered 24/7 we cannot guarantee a fixed response time
• Timescales may vary due to parts, materials or unforeseen site conditions
• All gas and boiler work is carried out by Gas Safe registered engineers, and we are fully insured
• Boiler care plans are arranged over the phone, and the plan paperwork confirms the full terms of your cover

This is in addition to your statutory rights, which are not affected.

All content on this website, including text, images, logos and branding, is the property of First Plumb Solutions unless otherwise stated.

You may not copy, reproduce or distribute website content without prior written permission.

This website may include links to third-party websites for convenience or additional information.

We do not control or accept responsibility for:

• The content of external websites
• Their privacy policies or terms

Accessing third-party websites is done at your own risk.

We make every effort to ensure this website is accurate and reliable. However, First Plumb Solutions cannot be held responsible for any loss or damage arising from the use of this website.

This does not affect our liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.

Use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data. You can read it via the link in the footer.

This website is built and maintained by WAT Websites, who provide technical support and act as a service provider on our behalf.

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

These Terms & Conditions are governed by the laws of Scotland.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the Scottish courts.